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Rich Franklin

Department: Information Technology Photo of Rich Franklin
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Job Title: Desktop Support Analyst
Email: richafranklin@tuscano.com
Phone: 1-866-442-8063 ext. 715
Status: Refreshing...
What is your morning routine like?
Get up, shower and get ready for work. Then feed the cats. Eat breakfast. Then give my wife a kiss, tell her I love her and to have a great day at work!
What is the first thing you do when you get in the office?
Clock in! Then check email and prepare for morning teleconference with the rest of the IT team.
How do you take your caffeine?
Diet Pepsi or Coca-Cola usually.
What do you like to work on first thing in the morning?
Do you pack a lunch or go out?
Depends on my mood but I am trying to pack more. It's healthier and less expensive.
What do you like most about your job?
Helping people! And figuring out what I need to do to fix their computer.
What is your favorite chore?
Doing dishes or laundry.
For stress relief you:
Play video games. Mostly WWE or old school video games.
Not everyone knows I:
Am related to Benjamin Franklin. 1st Cousin 9x removed. Also, I professionally wrestled on the independent circuit (locally, not televised) as Richard Lionheart.
How I ended up in Western Pensylvania:
I moved here to be store manager of Joy's Japanimation. A comic book/anime store that my friends opened up.
Your passions in life:
Science Fiction - reading, watching TV or movies. Spending time with my wife. Learning more about computers and networking.
What is your favorite thing to work on?
Do you have any pets?
Three huge Maine coon cats. Yakko, Wakko and Dot.
I am addicted to:
Doctor Who (British science fiction TV show), chocolate and peanut butter
What was/is the first position you held at Tuscano Agency?
IT Intern