July 22nd, 2026
For more than 56 years, the W.N. Tuscano Agency has had the privilege of serving customers like you. Many of you have trusted us with your business for decades, and that loyalty is something we deeply value. Your trust, partnership, and support have helped shape who we are, and we are sincerely grateful for the confidence you have placed in us over the years.
Today, we are writing to share an important milestone in our company's history. After careful consideration, we have made the decision to join Arthur J. Gallagher & Co.’s wholesale brokerage, binding authority and programs division, Risk Placement Services, Inc. (RPS). After more than five decades as an independent organization, this decision carries significant meaning for our family, our employees, and the customers we serve. We understand that news like this may naturally raise questions, especially when it involves a company and people you have relied on for so long.
Throughout this process, our highest priority has been protecting the relationships we have built and ensuring that you continue to receive the same level of service, responsiveness, and commitment you have come to expect from Tuscano. We have been impressed by Gallagher's culture, values, and commitment to customer success. Like us, they believe that strong relationships, local expertise, and exceptional service are the foundation of long-term success.
We also believe this next chapter creates meaningful opportunities for our customers. Through Gallagher, we will have access to additional carrier relationships, broader market opportunities, specialized expertise, and expanded capabilities that strengthen our ability to serve you. These resources will allow us to bring even more solutions to your business while preserving the personal attention and relationship-driven approach that has always defined Tuscano.
We approached this decision thoughtfully and with great care. Our goal is to ensure long-term stability and growth for our customers, our employees, and our organization. We believe this partnership positions us to continue serving you with excellence while creating new opportunities for the future.
Thank you for being part of the Tuscano story. Your loyalty and trust mean more to us than words can express. We are committed to making this transition seamless and positive, and we look forward to continuing to serve you for many years to come—with the same people, the same commitment, and even greater resources behind us.
Robin Tuscano