Marketing Associate
Join the Tuscano Agency for this exciting opportunity to develop your skills through mentorship, on the job training, and a team that supports you and your career. We are a growing company in the insurance industry, and we are always looking for talented individuals to join our team. If you have experience working in insurance or think you would like to work for a company who is passionate about excellence and customer service, we invite you to send us your resume.
This is a summary and is intended to help a candidate understand the general concepts and responsibilities required for this position. Tasks and responsibilities may be added, deleted, or changed as our business changes.
About Tuscano:
For over 50 years the Tuscano Agency has provided insurance solutions exclusively to our customers, the retail agent and broker. We have been recognized as a Top Workplace in the Pittsburgh region each year since 2011. We are a growing company with 100+ employees, most of whom work from our Greensburg office with teleworking options available. As an insurance wholesaler, we work with independent insurance producers in 21 states and Washington DC. Our work is fast paced with a focus on professional knowledge of the products we sell and a commitment to excellence in customer service. We are passionate about giving back to our community and believe in taking an active role in the broader insurance community. At the Tuscano Agency, we face challenges and every day we rise to face those challenges together. Every day we learn something new. Every day we learn something new, have fun together and care for each other.
Essential Job Duties & Responsibilities:
This individual will have the job of communicating with customers and raising the level of awareness about both the personal lines and commercial lines products we offer, the Tuscano brand, and the benefits the customer can achieve by working with Tuscano. The goal is to uncover opportunities to write more business with our current customers while educating and informing new customers about our product offerings and advantages. Accept the responsibilities and deliver outstanding customer service in the execution of:
- Establish relationships with agencies and develop growth.
- Conduct virtual meetings with agents several times per week.
- Assist members of the Marketing team with projects, events and/or customer calls/visits.
- Identify customers that have the greatest potential and grow their new business premium. Develop a plan of growth for these agents and track their submissions, quotes, binders & renewal retention.
- Maintain and establish stronger relationships with our customers.
- Work with the Tuscano underwriting teams to understand trends and utilize data from submission activity to target our marketing efforts.
- Strategize with the marketing team in the development and promotion of new markets, programs and expansions.
- Assist members of the Marketing team with projects, events and/or customer calls/visits.
- This position is considered an exempt position.
- Other duties as assigned.
Job Skills & Qualifications:
Skills are acquired through experience and training
- Insurance experience is required- Preferably retail or sales experience.
- Build strong relationships with our retail customers.
- Utilize a sales mentality to promote the business.
- Use critical and analytical thinking to provide solutions for customers.
- Ability to speak virtually and at events.
- Demonstrate decisiveness.
- Excel in both oral and written communication skills.
- Strong analytical skills.
- Strong organizational skills.
- Ability to work independently in a fast-paced environment.
- Align with our customer service expectations.
- Organize workload and tasks.
- Maintain Tuscano service standards.
- Complete your workload in an effective manner.
- Exhibit proficient computer skills and must be highly technical in Microsoft Office products.
- Collaborate with team members and build positive working relationships.
- Must be persistent and goal oriented.