Personal Lines Underwriter Position Description

Join the Tuscano Agency for this exciting opportunity to develop your underwriting skills through mentorship, on the job training, and a team that supports you and your career.  We are a growing company in an interesting and challenging segment of the insurance industry, and we are always looking for talented individuals to join our team.  If you have experience working in Property and Casualty insurance or think you would like to work for a company who is passionate about excellence and customer service, we invite you to send us your resume.

This is a summary and is intended to help a candidate understand the general concepts and responsibilities required for this position. Tasks and responsibilities may be added, deleted, or changed as our business changes.

About Tuscano:

For over 50 years the Tuscano Agency has provided insurance solutions exclusively to our customers, the retail agent and broker. We have been recognized as a Top Workplace in the Pittsburgh region each year since 2011. We are a growing company with 100+ employees, most of who work from our Greensburg office with teleworking options available.  As an insurance wholesaler, we work with independent insurance producers in 21 states and Washington DC. Our work is fast paced with a focus on professional knowledge of the products we sell and a commitment to excellence in customer service. We are passionate about giving back to our community and believe in taking an active role in the broader insurance community.  At the Tuscano Agency, we face challenges and every day we rise to face those challenges together. Every day we learn something new. Every day we will have fun together and care for each other.

Essential Job Duties & Responsibilities:

• Underwrite/Rate/Submit/Quote new business.
• Collaborate and review more complex risks with a more experienced underwriter/manager.
• Develop effective investigative skills to review risks.
• Submit bind requests to brokerage markets with subjectivities addressed. Coordinate additional binding steps with Associate Underwriters.

• Direct the management of the renewal book of business; assist Assistant Underwriters with Renewals/Remarkets when necessary to ensure it is handled within established time standards.
• Ensure compliance with underwriting guidelines and manuals, as well as federal and state insurance laws and regulations. 
• Meet profitability, retention and written premium goals determined by management.
• Coordinate agency visits (in-person or virtual) with a more experienced underwriter/manager/marketing to build book of business. 
• Build a connection with our customers to facilitate more submissions.  Cultivate key broker relationships in the region to maintain a steady stream of business within our underwriting appetite.
• Assist and support Associate Underwriter to provide guidance and answer questions. 
• Provide direction with MGA bind requests as needed.
• Provide direction on inspection reports as needed.
• Provide assistance and/or direction with endorsements as needed.
• Help and/or direction with policy correspondence as needed.
• This position is considered an exempt position.
• Other related duties as assigned.

Competencies & Qualifications:

Skills are acquired through experience and training.

• Build strong relationships with markets and retail producers.
• Collaborate with team members and build positive working relationships.
• Utilize a sales mentality to promote the business.
• Possess a knowledge of markets utilized by Tuscano (brokerage and MGA) and understand each company’s appetite.
• Demonstrate the skill set of a self-starter. Encompassing a growth mindset. 
• Strong communication and organizational skills, networking and relationship ability, and ability to work independently in a fast-paced environment.
• Effectively apply guidelines from Company Underwriting Manuals.
• Understand classification of risks and the factors used to determine rates.
• Understand and explain basic insurance principles.
• Ability to prioritize work in an effective manner.
• Excellent customer service skills that align with our customer service expectations.
• Exhibit proficient computer skills including Microsoft Office.

Required Licenses:

• Hold a current Property & Casualty Producer License.