Staff Listing
Direct Dial: 1-866-442-8063
Tuscano Agency
NameExtension
Accounting
Debbie Seslar, Bookkeeper 701
Diane Hollenbeck, Accounting Analyst- AP 702
Jenny Rhodes, Accounting Analyst- AR 566
Kelsey Lakin, Accounting Clerk 705
Michelle Miller-Penich, Accounting Supervisor 707
Administration
Elizabeth Ferrell, HR Manager 501
Irene Barbera, Compliance Manager 590
Jeff Johnson, Underwriting Vice President 102
Jinny Tuscano, Vice President 724
Michael Ledgard, Facilities Manager 722
Missy Greenberg, Operations Manager 725
Rob Tuscano, President 200
Susan Crary, Controller 704
Casualty, Professional Liability and Work Comp
Ashley Wasco, Assistant Underwriter 221
Chelsea Trainer, Assistant Underwriter 551
Cindy Jones, Underwriter 186
Deborah Stoner, Underwriter 202
Dina Papas, Underwriter 204
Karen Lipinski, Underwriter 608
Matt Barbera, Assistant Underwriter 401
Sandra Ossont, Underwriter 606
Sherry Dreistadt, Assistant Underwriter 222
Tim Hoelle, Commercial Casualty Manager 171
Commercial Auto
Diane Hanchosky, Renewal Specialist 116
Heidi Conrad, Assistant Underwriter 214
Jamie McQuistian, Assistant Underwriter 118
Janie Thomas, Assistant Underwriter 114
Janis Loughner, Underwriter 108
Kelli Steffey, Underwriter 105
Kristen Hanchosky, Transportation Assistant Underwrite 110
Kristin Ackman, Assistant Underwriter 111
Robin Tuscano, Transportation Manager 306
Tara Baker, Underwriting Clerk 107
Garages
Annie Miller, Underwriter 593
Marilyn Elias, Assistant Underwriter 113
Highland Premium
Janet Leong, Finance Specialist 592
Loraine Kinley, Finance Clerk 716
Information Technology
Joseph Page, Software Developer 721
Josh Wentzell, Systems Administrator 717
Melissa Tressler, Customer Care Specialist 112
Rich Franklin, Desktop Support Technician 715
Rick Vilsack, Software Developer 719
Thai Nguyen, Software Developer 729
Zachary Frederick, IT Manager 720
Marketing
David Young, Printing & Advertising 718
Jeff DeMao, Marketing Director 603
Jeremy George, Sales Team Leader 203
Kari Gallaher, Inside Sales Representative 178
Katie DeMayo, Marketing Representative 602
Packages, Property & Liquor
Andrea Deren, Assistant Underwriter 313
April Hill, Assistant Underwriter 119
Betsey McCreary, Assistant Underwriter 319
Danielle Kozletsky, Assistant Underwriter 317
Daya Bradley, Assistant Underwriter 115
Jessica Waltenbaugh, Assistant Underwriter 312
JoAnn Lennert, Underwriter 208
Marcia Novak, Underwriter 201
MaryLee McDowell, Assistant Underwriter 310
Michelle Morton, Underwriter 218
Mistey Burns, Underwriter 607
Nicole Lakin, Assistant Underwriter 320
Raymond McDowell,  
Ryan Stabile, Property Manager 728
Sue Montgomery, Assistant Underwriter 228
Teri Masarik, Underwriter 311
Tracy Bridge, Assistant Underwriter 554
Personal Lines
Carrie Bush, Personal Lines Assistant 569
Danielle Hysong, Personal Lines Assistant 403
Debbie Belcher, Personal Lines Underwriter 404
Ellie Murphy, Personal Lines Assistant 727
Judi Brinton, Personal Lines Underwriter 405
Lily Tuscano, Personal Lines Underwriter 402
Nadine Rosensteel, Manager 408
Policy Service
Aimee Papuga, Customer Service Support 553
Barbara Baston, Receptionist 100
Bernadette Stewart, Transportation CSR 559
Beverly Schickel, Policy Issue & Endorsements 555
Dana Luzier, Policy Issue 563
Jenn Siko, Policy Issue & Endorsements 564
Jennifer Campana, Policy Service Supervisor 117
Jennifer Crowe, Commercial Logins 565
Kathy Shrader, Surplus Lines Filings 567
Kayla Thomas, Customer Service Support 558
Lisa Roberts, Policy Issue 562
Mary Jo Hajas, Certificates 557
Melissa Bogac, Customer Service Support 561
Nancy Everson, Commercial Claims 568
Sabrina Clemens, Policy Service Representative 549
Shannon McBeth, Policy Issue 560
Tami Spillar, Receptionist 120
Tammy Heiple, Policy Billing & Audits 552
Small Business Unit
Brittni Stephens, SBU Clerk 550
Jamie Willcox, Underwriter 600
Jeanette Hrabic, Underwriter 596
Nicole Beaver, Underwriter 303
Miscellaneous
General Correspondence/Endorsement & Cancellation Request,  
New Submissions,