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Our Values

  • Outstanding customer service
  • Teamwork
  • Integrity & Honesty
  • Innovation
  • Financial Responsibility
  • Quality in our work; quality in our lives
  • Taking personal responsibility for our actions

Our Vision

  • Be the best at what we do
  • Focus on the customer
  • Grow our business
  • Be successful and still have fun
  • Never be satisfied with good enough
  • Know what's at stake
  • Guard our legacy
  • Be innovative

Vision Statement

In the next 5 years, we are going to put energy, resources, and talent into growing our traditional business model of contract and small business lines and we will expand what we are known for into middle market and large brokerage accounts. Under this new generation of leadership, we are going to make our mark as a Regional Wholesaler who is the broker of choice for ALL our customer’s brokerage business.
We will invest in our teams so they can provide excellence from anywhere, providing them with the tools and training to do their jobs in the most effective manner possible. We will continue to be good partners to our carriers and earn our customers’ business with every interaction.

Community Involvement

We are an organization involved in our community, seeking to help those in need. Our Charity Committee has been around for decades. In 2021, the committee was responsible for raising over $5,000 (matched by the agency) and disbursing it to those in need.

Local partnership

We partner with the Blackburn Center, supporting victims of domestic and sexual violence.

International

We have longstanding support of the Guatemala Children's Mission.  We’ve had representation on the board of directors, some of the kids have visited us, and we contribute annually.

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Tuscano Tots

Back in the day, 1993 to be exact, the Tuscano Tots came to be. Since then, hundreds of kids have passed through the doors of our on-site daycare. Tuscano parents have had the convenience and enjoyment of their kids being on-site while they work. This is a benefit available to all full-time employees. Be on the lookout, the Tots make an annual appearance around Thanksgiving time on our postcard and social media.
Tuscano Tots

About Us

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An Interview with our Founder, Bill Tuscano

In 1970, Bill Tuscano started the Tuscano Agency on the front porch of his home. He grew the business by riding his motorcycle throughout Pennsylvania to visit agents. Let him tell the story in this 4-part audio Interview



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